Shipping

When will my order arrive?

  • Standard Shipping: This is our default shipping method, with delivery times ranging between 7 to 12 days to all major destinations.
  • Expedited Shipping: For the fastest delivery, we offer expedited shipping, with delivery times between 3 to 5 days to all major destinations. Please note that shipping costs vary by item, and expedited options are available for most items. With expedited shipping, your order will arrive 3 to 4 business days after leaving the warehouse.

When will my order ship?

  • Typically, all orders are processed and shipped within 1-3 working days. Many orders ship within 24 hours. Once your order is processed, we will send you a tracking number via email, along with inquiry addresses for any questions or concerns.

Can you ship to my country?

  • Yes, we can ship to your country. Whether you’re ordering single item samples or large orders, we can ship to over 100 countries worldwide.

Where is my order?

  • You will receive a shipping confirmation once your items are fulfilled. To monitor your order status, please provide both your account email and order number. Here are some tips for shipping:
    • A) While we strive to meet promised delivery times, please understand that our warehouse operates only on business days. If there’s a slight delay in the estimated time of arrival (ETA), rest assured we’ll proactively inform you of any issues.
    • B) To ensure smooth delivery, please ensure that you provide a valid phone number for delivery. Additionally, make sure to use the correct email address when placing your order to receive order confirmation and shipping updates.